Terms and Conditions for Swacch Products
1. Introduction
Welcome to Swacch Products! By purchasing from our e-commerce store, you agree to the following terms and conditions. Please read them carefully before making a purchase.
2. No Return Policy
Swacch Products maintains a strict no return policy on all items. Due to the nature of the products, which prioritize hygiene, sustainability, and environmental impact, we do not accept returns under any circumstances. We encourage customers to thoroughly review product descriptions, specifications, and customer reviews prior to purchasing.
3. Refund Policy
Swacch Products offers refunds only under the following condition:
- Non-Delivery of Product: In the rare instance that your product is not delivered, we will issue a full refund. To claim a refund due to non-delivery, you must notify us within 7 days of the expected delivery date. Refund requests submitted after this period will not be accepted.
3.1 Refund Process
To request a refund for non-delivery:
- Contact our customer support team at Karmaasales@gmail.com with your order number and details of the non-delivery.
- Upon confirmation of non-delivery, we will process your refund within 10 business days. Refunds will be credited back to the original payment method used during the purchase.
4. Shipping and Delivery
We are committed to ensuring that all orders are processed and shipped promptly. Shipping times are estimates, and delivery delays may occur due to unforeseen circumstances. We are not responsible for delays caused by:
- Natural disasters
- Customs processing times
- Other shipping provider-related issues
For any concerns regarding the delivery of your order, please contact us at Karmaasales@gmail.com.
5. Product Descriptions and Availability
We strive to provide accurate product descriptions and information. However, slight variations may occur due to differences in displays or materials. All products are subject to availability, and we reserve the right to discontinue any product at any time without notice.
6. Payments
All payments for Swacch Products must be made through the payment methods provided on our website. We use secure payment gateways to ensure that your payment information is protected.
7. Cancellations
You may cancel your order before it has been dispatched. Once an order is shipped, cancellation is no longer possible, and the purchase is subject to our no return policy. If you wish to cancel an order, please contact us at Karmaasales@gmail.com as soon as possible.
8. Warranty
Swacch Products are covered by a limited warranty that ensures the products are free from manufacturing defects. This warranty is void if the product is damaged due to mishandling, improper use, or modifications. For warranty claims, please contact us at Karmaasales@gmail.com
9. Limitation of Liability
Swacch Products shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products. Our liability is limited to the value of the purchased product.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Thane. Any disputes arising from the purchase and use of Swacch Products shall be subject to the exclusive jurisdiction of the courts in Thane Juridisction
11. Contact Information
For any questions or concerns regarding these terms and conditions, please contact us at:
- Email: karmaasales@gmail.com
- Phone: +919920441257
This document is a general framework and may need to be reviewed by a legal professional to ensure it complies with specific regional laws and regulations, especially regarding consumer protection, returns, and refunds.